Discussion topic: Parental Control Not Working
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Message posted on 20 Sep 2024 01:00 PM
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Parental Control Not Working
Hi,
I'm trying to disable parental control for Sky Ireland as it keeps blocking websites and my domains which don't have any adult content.
I tried use card to disabled the Parental Control but I'm getting error:
GET /tokenise raise NotFound, "#{request.request_method} #{request.path_info}" ^^^^^
I tried on. Mobile, on laptop and same results. seems like tokenise page has been deleted based on error?
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All Replies
Message posted on 20 Sep 2024 01:06 PM
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Re: Parental Control Not Working
All you can do is to call Sky Ireland to see they can do this for you so try calling them on 150.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 20 Sep 2024 01:07 PM - last edited: 20 Sep 2024 01:20 PM
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Re: Parental Control Not Working
@Anonymous
If the process is the same as in the UK only a credit card will suffice not a debit card. You can borrow a credit card if you haven't got one yourself, it doesn't have to be yours. The only other way is if you have signed a credit agreement with Sky Ireland, then they will already know you are 18 or over so if you call them on 150 they can deactivate this for you (FYI I believe the ROI customer service centres are closed over weekends).
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 20 Sep 2024 01:17 PM
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Re: Parental Control Not Working
That's ridiculous. I don't know anyone who owns a credit card. This isn't the US, where credit cards are widely used by everyone. Maybe it's common in the UK, but in Ireland, we mostly use debit cards. We don't even have a credit score system like they do in the UK.
Message posted on 20 Sep 2024 01:19 PM
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Re: Parental Control Not Working
@Anonymous
I did say if the process is the same. Give Sky Ireland a call today and they should be able to do this for you.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 13 Oct 2024 03:18 PM
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Re: Parental Control Not Working
"in Ireland, we mostly use debit cards. We don't even have a credit score system like they do in the UK"
Of course we have a credit scoring system, its CCR or the central credit register.
If you had just rang sky in the first place instead of ranting at people replies you would be sorted by now....
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