We arrived in Italy a week ago and immediately kick started the roaming passport because there are several people I must keep in contact with while I'm here. Four days ago it stopped working. I'm still paying £2 every day but can't even send a text. My husband is paying but his works ok. He's connected to Windtre but I'm showing as Iliad (or Ilad, I can't remember which). I have no means of any communication unless I have access to a restaurant wifi. I have tried every online solution (several times) suggested by Sky. I desperately need my own connection. I'm currently using someone's hotspot. Any help much appreciated.
Re: Paid for roaming data passport but not workinh
Posted by a Superuser, not a Sky employee. Find out more
Have you try searching for all available networks then if it finds this network that your husband is connected to try to get your phone connected to it ?
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
Re: Paid for roaming data passport but not workinh
Posted by a Superuser, not a Sky employee. Find out more
Have you try searching for all available networks then if it finds this network that your husband is connected to try to get your phone connected to it ?
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
Re: Paid for roaming data passport but not working
Thank you ever so much for getting back to me but Iliad is the only network that comes up. I don't have any other options. You've probably guessed that I'm not device savvy. I've just can't understand why it's stopped working.
