0

Discussion topic: Roaming passport plus

Reply
This message was authored by: joannesmca

Roaming passport plus

Just want to double check....the sky roaming passport plus website page says that Turkey is included in the £2 per day passport plus. But on the same page it says to watch out if you are in a country like Cyprus or Rhodes that borders Turkey and

1000014544.jpgyou could pick up the signal for Turkey and be charged extra roaming fees. Which is it? Is it included or not? 

1000014545.jpg

Reply

All Replies

This message was authored by: caesarome

Re: Roaming passport plus

Posted by a Superuser, not a Sky employee. Find out more

Turkey is £2 per 24 hours.

 

In some countries where the £2 charge applies if you are near to the border you might connect to a signal from a different country where this fee doesn't apply so you could wrack up large bills.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for joannesmca
Level 2 icon
Topic Author
This message was authored by: joannesmca

Re: Roaming passport plus

Yeah I get that but in the example it says that Turkey is included but also to take care of you are in a country that borders Turkey as its a non EU country and you could be charged extra. It doesn't make sense.

This message was authored by: PandJ2020

Re: Roaming passport plus

Posted by a Superuser, not a Sky employee. Find out more

@joannesmca wrote:

Yeah I get that but in the example it says that Turkey is included but also to take care of you are in a country that borders Turkey as its a non EU country and you could be charged extra. It doesn't make sense.


If you connect to a country not covered by the passport then you pick up charges under 'rest of world' tariff.

 

If you phone is set to automatic network selection then this can happen near a border.  Best answer is to manually select a network in the passport country...

I am just another Sky customer and my views are my own even if you don't like the answers
Avatar for joannesmca
Level 2 icon
Topic Author
This message was authored by: joannesmca

Re: Roaming passport plus

I'm maybe not explaining the question properly.

 

Turkey is included in roaming passport for £2 per day.

On the page it says connecting to a TURKEY signal when in corfu could result in extra charges.  Why would it result in extra charges if its a roaming passport plus destination and your are in another roaming passport plus destination? 

This message was authored by: 63johnw

Re: Roaming passport plus

Posted by a Superuser, not a Sky employee. Find out more

Hi @joannesmca  if you connect to another passport plus country within the same 24 hour period then there would be no extra charges. If you connect to a rest of the world destination then there would be extra charges. 

See page 9. 

https://static.skyassets.com/contentstack/assets/blt7f2b03fd02c7fe60/bltd3af98e48cf6c78d/667d600745c...

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: PandJ2020

Re: Roaming passport plus

Posted by a Superuser, not a Sky employee. Find out more

Ah, I see - as @63johnw explained.  The one to watch out for is being near a border of a country not included in the passport...  (i.e. 'rest of world')

I am just another Sky customer and my views are my own even if you don't like the answers
Reply