Discussion topic: Ordered MacBook Air 2025 and it’s been 2 weeks
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Message posted on 30 Sep 2025 02:46 PM
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Re: Macbook not arriving
@AmyM3
As we’re customers we have no insight into current stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.
You perhaps need to call Sky to see if they have any further information.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 04 Oct 2025 09:30 PM
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Re: False advertising from Sky - Appalling customer Service.
I ordered mine on the 22nd September woth a £200 upfront cost and received an email confirming it will arrive 21st September....??? Must be a error. Still waiting. Tried to cancel and order a smaller screen bit I was told he didn't want to cancel my order just incase i wouldn't be excepted for a new order...need this for uni and wished we was told when ordering it. Not a happy sky customer.
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