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Discussion topic: Ordered MacBook Air 2025 and it’s been 2 weeks

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This message was authored by: Daniel0210

Re: Macbook not arriving

Posted by a Superuser, not a Sky employee. Find out more

@AmyM3 
As we’re customers we have no insight into current stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

You perhaps need to call Sky to see if they have any further information. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Sez11

Re: False advertising from Sky - Appalling customer Service.

I ordered mine on the 22nd September woth a £200 upfront cost and received an email confirming it will arrive 21st September....??? Must be a error.  Still waiting.  Tried to cancel and order a smaller screen bit I was told he didn't want to cancel my order just incase i wouldn't be excepted for a new order...need this for uni and wished we was told when ordering it. Not a happy sky customer. 

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