Discussion topic: Opening of Account without my consent

This message was authored by: Tj5 · ‎04 Apr 2025

My name and address was used to open an account with me knowing sending bills to me.Thanks

This message was authored by: GD1 · ‎04 Apr 2025

@Tj5 In case you're not aware this is a customer helps customer community, no one here knows who you are or even what account you're referring to!

Please see this link on what you need to do https://www.sky.com/help/home/your-account/support-with-fraud/account-takeover/articles/account-take...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: SKY1992bf · ‎04 Apr 2025

@Tj5 Then you need to report it to the appropriate authorities ie the police and action fraud

As far as sky are concerned they see you having an legitimate account and will bill accordingly

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Discussion topic: Opening of Account without my consent

Opening of Account without my consent

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