Number Transfer problems

[Helzbelz007]

I am new to Sky Mobile and I've received the PAC from O2 to transfer my number over to Sky.

i received my new phone last Friday and put all the information in for the change at about lunchtime. It said if it was before 5pm it would be transferred by the next day. Nothing happened over the weekend so I tried it again on the Monday. By Tuesday it again hadn't transferred over so I contacted Sky. They said I must have incorrectly done it (not sure how on both occasions 🙄) so they took the information and did it for me. He said it would take 24-48 hours which takes me to yesterday. But up until now nothing has transferred over. I've turned the phone off and on just incase but nothing.

is this normal? Or do I maybe need to request a new PAC as this one runs out on the 11th

Many thanks for any info

[caesarome]

@Helzbelz007 

When you give Sky a pac code on a Friday the number would transfer over until the Monday as it doesn't happen on a Saturday or Sunday.

I take it you haven't had an email or text from Sky to say this has now happened, if not you will need to speak to Sky again and if you do get nowhere perhaps leave it until Monday and request a new pac code from O2 and try it again because if you get the code into Sky as early as you can on Monday it should transfer over on Tuesday or Wednesday at the latest.