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Discussion topic: Not registered on network

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Tazzj
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Not registered on network

‎18 Mar 2023 04:35 PM

Not registered on network!!!

Got old samsung a50 & new samsung S20FE5G.....

Cant call out or get calls on new phone...only old phone???

Im confused 😕 

Can anyone help me pls.....

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caesarome
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Re: Not registered on network

‎18 Mar 2023 04:38 PM

Posted by a Superuser, not a Sky employee. Find out more

Is the phone you are having issues on from Sky and if so has it been working previously ?

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caesarome
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Superuser
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Re: Not registered on network

‎18 Mar 2023 04:38 PM

Posted by a Superuser, not a Sky employee. Find out more

Is the phone you are having issues on from Sky and if so has it been working previously ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Tazzj
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Re: Not registered on network

‎18 Mar 2023 05:22 PM

It's a new sim for a new upgrade mobile... ive tried to activate it with code but still won't work??

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caesarome
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Re: Not registered on network

‎18 Mar 2023 05:25 PM

Posted by a Superuser, not a Sky employee. Find out more

If you can't activate it then you will need to call Sky and ask them to do this for you. If your other phone has a Sky sim in it then the free number to use is just 150.

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Tazzj
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Re: Not registered on network

‎20 Mar 2023 12:51 PM

Hi Thanks for your help...

It seems I should have taken my old sky sim out after new sim downloaded my info then put into my new phone!!!

 

So confusing!!! Thing is I have to open all my apps with passwords before I can use them & not all my contacts have transfered....

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