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Discussion topic: No swap returns address label

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This message was authored by Ikc61 This message was authored by: Ikc61

No swap returns address label

My sky swap phone did not come with a returns address label inside so now I have no way of sending it back or can't find any help of where to do this online 

 

many help is much appreciated 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No swap returns address label

Posted by a Superuser, not a Sky employee. Find out more

@Ikc61 
According to another customer who posted on here, the return label was on the inside of the packaging the new device arrived in but that it was quite small and could easily be missed. They then successfully used the label and the same packaging to return.

If you’ve already disposed of that give Sky a call and ask for more packaging AND another returns label. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: No swap returns address label

Posted by a Superuser, not a Sky employee. Find out more

If you have a Sky Mobile the number to use is just 150 to call Sky.

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