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This discussion topic has been answered Discussion topic: No service...SIM problem

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This message was authored by: Ian+McDougall

Message posted on ‎01 Aug 2025 10:49 AM

No service...SIM problem

No service, cleaned SIM, Restarted phone. Where do I go from here?
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Message posted on ‎01 Aug 2025 11:40 AM

Re: No service...SIM problem

Hi, I have been on to Sky. They say that a nearby mast is not working, but they are working on it

 

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This message was authored by: GD1

Message posted on ‎01 Aug 2025 10:54 AM

Re: No service...SIM problem

Posted by a Superuser, not a Sky employee. Find out more

@Ian+McDougall  Is there anything showing here https://www.sky.com/help/servicestatus/mobile

 

Also see the guides here Poor or no signal with Sky Mobile | Sky Help | Sky.com | Sky Help | Sky.com

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Suz20 Answer

Message posted on ‎01 Aug 2025 11:40 AM

Re: No service...SIM problem

Hi, I have been on to Sky. They say that a nearby mast is not working, but they are working on it

 

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