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Discussion topic: no service

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This message was authored by: Emilyroseman001

no service

i'm on holiday in spain and i have no service i only got this phone 2 weeks ago and its a 16 im trying to update my phone but its taking forever and i can't use my phone unless on wifi which is a right pain considering that im not even at home

this is the first time it has done this since having the phone and i have a E sim 

ive tried aeroplane mode as well as completely turning my phone off and on again but nothing is working 

i have data so i know i haven't ran out 

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This message was authored by: caesarome

Re: no service

Posted by a Superuser, not a Sky employee. Find out more

All we can do as customers here is to

point you to this help article:

 

https://www.sky.com/help/diagnostics/sky-mobile-roaming/roaming-problems

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