Discussion topic: No mobile signal
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Message posted on 15 Aug 2026 04:02 PM
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No mobile signal
Hi
I have been unable to make or receive phone calls or messages for over a week now, when I check my area for coverage, it continuously says maintenance being done in my area. I have Missed important calls because of this and I would appreciate when to know about the end of maintenance.
kind regards
Peter Donald
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All Replies
Message posted on 15 Aug 2026 04:05 PM
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Re: No mobile signal
Hi @Don33 in case you aren't aware sky don't own any masts so are reliant on others fixing them. You should be able to sign up for updates on the status page.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 15 Aug 2026 04:06 PM
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Re: No mobile signal
If your phone is from Sky then WiFi calling might be an option when you are in range of a WiFi network.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 15 Aug 2026 04:29 PM
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Re: No mobile signal
Same! It's really poor connection at the best of times. I rely on data as my WiFi connection is poor at home and I use that to support my sky glass. I can't have both on at the same time or the tv buffers!!! Get the mast fixed quick and please get fibre to my house!!!!
Message posted on 15 Aug 2026 07:48 PM
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Re: No mobile signal
I have had the same issue yet my brother also on sky has full signal. I rang them today and they are sending me a new eSIM with the same number. Hoping this will solve the issue
Message posted on 18 Aug 2026 08:50 AM
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Re: No mobile signal
Currently in Galway
No coverage i have on my phone, is there any maintenance on schedule or somethink?
Message posted on 18 Aug 2026 08:53 AM
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Re: No mobile signal
@Muharrem wrote:Currently in Galway
No coverage i have on my phone, is there any maintenance on schedule or somethink?
Check here: https://www.sky.com/help/articles/service-status-sky-mobile
Message posted on 18 Aug 2026 09:16 AM
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Re: No mobile signal
Same here in warwickshire i have had no network for 2 days, i cannot ring sky as no other phones absolute nightmare!
Message posted on 18 Aug 2026 09:18 AM
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Re: No mobile signal
Still same?
Message posted on 18 Aug 2026 09:18 AM
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Re: No mobile signal
@Steven_13 wrote:Same here in warwickshire i have had no network for 2 days, i cannot ring sky as no other phones absolute nightmare!
Does the checker confirm an issue?
Message posted on 18 Aug 2026 09:19 AM
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Re: No mobile signal
No issues apparently
Message posted on 18 Aug 2026 09:22 AM
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Re: No mobile signal
@Steven_13 wrote:No issues apparently
If you done all the basics (reboot phone particularly) then you can lodge the issue from that link.
Message posted on 18 Aug 2026 09:28 AM
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Re: No mobile signal
but there is
Message posted on 18 Aug 2026 09:30 AM
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Re: No mobile signal
Message posted on 18 Aug 2026 09:41 AM
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Re: No mobile signal
on the phone to them now
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