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Discussion topic: No SMS services in Japan

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This message was authored by: waaGB

No SMS services in Japan

OK, I have restrospectively learned that Sky stopped its data agreements in Japan (and Taiwan) in mid-February, but I am really concerned that not even SMS texts are allowed -- nor is it any kind of add-on that I can pay for to regain access. 

Appreciate that I can get a local SIM, but I cannot afford to have apps like Banking asking me to re-register the device the moment I pop a local phone number in during a time abroad where I require access to these apps. 

Is there an alternative method that I can receive my OTP requests for mobile banking/local services requiring a phone number, or am I going to be left on "No Signal" for the duration of my 2-month trip?

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This message was authored by: PandJ2020

Re: No SMS services in Japan

Posted by a Superuser, not a Sky employee. Find out more

Realistically 2 options.

 

Move banking to a provider that doesn't use SMS OTP.

 

Move phone number to provider that supports Japan.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: 63johnw

Re: No SMS services in Japan

Posted by a Superuser, not a Sky employee. Find out more

Hi @waaGB  nothing that I am aware of. Perhaps contact your bank and see if it can be done using WhatsApp, using free WiFi when available will allow the use of WhatsApp/ messenger etc, these use data rather than a mobile signal. 

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I AM NOT A SKY EMPLOYEE

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This message was authored by: andybarra

Re: No SMS services in Japan

Same problem meaning I cannot get texts authorising payments etc. 

I will be ditching Sky mobile and moving to a new provider as soon as I return

This message was authored by: Daniel0210

Re: No SMS services in Japan

Posted by a Superuser, not a Sky employee. Find out more

@andybarra 

Sky roaming is no longer available in Japan at all


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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