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Discussion topic: Modile data is very slow

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This message was authored by: PB20

Modile data is very slow

Hi., Recently my data has slowed right down to below 6mbps down and 1mbps up. We are 500m from a mast and my other sim on Giffgaff (O2 also) is running data at 33mbps down and 15 up. Can Sky or O2 slow their service down for data if you are on a cheap as chips payg account (I only pay £5 per month and roll over my saved data)? Thx. P

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This message was authored by: caesarome

Re: Modile data is very slow

Posted by a Superuser, not a Sky employee. Find out more

@PB20 

Do any mast issues show here for you:


https://www.sky.com/help/servicestatus/mobile

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This message was authored by: PB20

Re: Modile data is very slow

No issues are marked in our area on the link provided but this also says we should have 5g but our local mast is not a 5g mast so not a very reliable info source. 

Can I contact Sky directly?

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