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Discussion topic: New SIM card has not arrived

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Loz1995
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This message was authored by Loz1995 This message was authored by: Loz1995

New SIM card has not arrived

‎01 Jul 2024 06:44 AM

I ordered a new sim and it hasn't arrived can you resend one please 

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: New SIM card has not arrived

‎01 Jul 2024 07:17 AM

Posted by a Superuser, not a Sky employee. Find out more

@Loz1995 
In case you aren’t aware this is a customer to customer forum and you’re not contacting Sky Customer Services by posting on here.

 

Sim cards are sent via Royal Mail. Depending on how long you've been waiting you may need to call Sky are arrange for another to be sent out. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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