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Discussion topic: My new iPhone black screen won’t charge

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Avatar for pauldougpaul
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This message was authored by: pauldougpaul

Message posted on ‎22 Dec 2024 03:55 AM

My new iPhone black screen won’t charge

I have new iPhone 16 it has went dead as if no power tried all day yesterday I can't get it to come on just black screen.do I tell sky mobile or apple 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎22 Dec 2024 04:35 AM

Re: My new iPhone black screen won’t charge

Posted by a Superuser, not a Sky employee. Find out more

@pauldougpaul 

See this link regarding repairs but I'd suggested trying another charger first

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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This message was authored by: caesarome

Message posted on ‎22 Dec 2024 09:37 AM

Re: My new iPhone black screen won’t charge

Posted by a Superuser, not a Sky employee. Find out more

@pauldougpaul 

Have you tried this:

 

https://support.apple.com/en-gb/116940

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