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Discussion topic: My new iPhone black screen won’t charge

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This message was authored by pauldougpaul This message was authored by: pauldougpaul

My new iPhone black screen won’t charge

I have new iPhone 16 it has went dead as if no power tried all day yesterday I can't get it to come on just black screen.do I tell sky mobile or apple 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My new iPhone black screen won’t charge

Posted by a Superuser, not a Sky employee. Find out more

@pauldougpaul 

See this link regarding repairs but I'd suggested trying another charger first

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

 


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NOTE: I only provide help on the forums and NOT via PM
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This message was authored by caesarome This message was authored by: caesarome

Re: My new iPhone black screen won’t charge

Posted by a Superuser, not a Sky employee. Find out more

@pauldougpaul 

Have you tried this:

 

https://support.apple.com/en-gb/116940

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