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Discussion topic: Mr

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This message was authored by: Tony5678900

Message posted on ‎08 Mar 2026 12:00 PM

Mr

I want to ask direct debit will be taken from the card I provided or the bank account?

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Message posted on ‎08 Mar 2026 12:03 PM

Re: Mr

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@Tony5678900 

A direct debit is taken directly from your bank account so your card plays no part in it.

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Message posted on ‎08 Mar 2026 12:03 PM

Re: Mr

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@Tony5678900  A direct debit can only be taken via a bank account 


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This message was authored by: Tony5678900

Message posted on ‎08 Mar 2026 12:09 PM

Re: Mr

I just placed an order today, I provided my card details they took money from it, but also I provided my bank details but they didn't took money from bank, so they always gonna took money from card now ?

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Message posted on ‎08 Mar 2026 12:12 PM

Re: Mr

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@Tony5678900 

What did you order ?

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Message posted on ‎08 Mar 2026 12:13 PM

Re: Mr

Iphone 17 pro max and AirPods pro 3

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Message posted on ‎08 Mar 2026 12:15 PM

Re: Mr

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@Tony5678900 

If you have made an up front payment then I would have thought that Sky will take the monthly payment via the direct debit details you provided.

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Message posted on ‎08 Mar 2026 12:47 PM

Re: Mr

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One-off payments will be taken from a debit/credit card.  If a DD is setup then future regular payments will be taken from the bank account.

 

You can change payment method to take from the debit/credit card if you wish.  (The debit card could of course be linked to the underlying bank account)

I am just another Sky customer and my views are my own even if you don't like the answers
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