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Discussion topic: Mobile swap
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This message was authored by: Wendy+golronan
Message posted on ‎05 Sep 2024 08:53 PM
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Mobile swap
Hi I have just agreed a iPhone from 14 to 15 swap and pleased with the price offered. My husband has now shown me his phone has got some two slight chips on the outer casing after he dropped it, I was not aware of this. I'm worried now that when I send his phone back the price will change on his iPhone offer and we won't be able to have his phone swap as it will be too much.😩
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This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on ‎05 Sep 2024 09:29 PM
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Re: Mobile swap
Yup, it's possible the value will be reduced. But until it's been assessed it can't be confirmed.
If it's cosmetic then the value may not be reduced by much.
I am just another Sky customer and my views are my own even if you don't like the answers
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