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Discussion topic: Not able to receive security code when converting sim to esim

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Djohnston2693
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Not able to receive security code when converting sim to esim

‎05 Sep 2024 09:54 AM

I keep trying to convert my sim to an eSIM but when trying to send security code it says sending failed I've tried numerous times and still can't get it to work I have even phoned but it hasn't been fixed yet

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Not able to receive security code when converting sim to esim

‎05 Sep 2024 09:57 AM

Posted by a Superuser, not a Sky employee. Find out more

Other than to call Sky there isn't anything more you can do I'm afraid.

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ScotsYesVoter
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Re: Not able to receive security code when converting sim to esim

‎05 Sep 2024 08:24 PM

Why hasn't this been fixed? Posts have been ongoing for months about this issue! There should be a warning before buying your phone because without being able to convert to eSIM it's a brick 

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