Mobile issues 11/04/24 Version 2

[Joao3]

This is happening again. 
I don't have any service since yesterday!

[Callum01]

Mine is the same my mobile data just isn't working

[MarkHil]

They are quite happy pushing out information saying that this issue is resolved when it clearly isn't! Absolute joke, we are all still being effected by it and they are not providing any updates as to what is happening or when it will get fixed!

[RickyA]

Have same issue , can't get any internet 

[Alfie+Pennington]

Same here, nothings working this morning even though it says everything is back up and running 

[Michelle118]

After yesterday's mobile issues, I am still unable to call, text / message this morning

Assuming we will all receive a refund based on recent increases

[plymptonneil]

4g data not working in plymouth

[Jademac26]

Yep mines the same. 
can't use the internet on mobile data 

[Pete.mistry]

Adding to the contributors here; I have had no signal (not even SOS) since yesterday morning - have tried resetting network settings, restarting the device etc. etc. to no avail. I can't even request my APN settings because when I log into MySky to do so I get an error message saying 'Sorry, we've been unable to resend network settings at this time. Please try again later.'

Not really sure what else to do here and the lack of updates and progress from Sky is both surprising and extremely disappointing as my experience with them has normally only been positive.

[RICHARD316]

DAY 2 OF NO INTERNET USEAGE IN THE MORNINGS AND ANOTHER INCONVIENIANCE.

ESTIMATED TIME OF FIXING THIS ISSUE?

[Teraud]

So i can call out, i can receive a call. I can send a tx and receive a tx but whats app, social media and internet browser not loading.

Getting there (fingers crossed)

[Tracy+reed]

Mine still not working been over 24 hours now 

[Bjf]

My mobile data hasn't been working since 16.00 yesterday. As soon as I leave the house and come of WiFi, my phone is useless 😡 sky when are you going to sort this out because according to tou everything is working fine 🤬

[MarkHil]

STILL no internet or reply from anyone at sky. No internet since 11/04 at 1700 and no update from sky since then. 

[Krystiarn]

It's almost like they have a bug in the system considering every bodies faults are different!! 
Day 8 for me with very hit and miss service. At one point I thought they had cut me off !!