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Discussion topic: Mobile issues 11/04/24 Version 2

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This message was authored by Cook1es This message was authored by: Cook1es

Re: No internet

Even though I have done all those steps, still to no avail 

This message was authored by Stupen This message was authored by: Stupen

Re: Still having issues making calls and sending messages

Been having a problem for 3 days now !!!!
This message was authored by moxy1983 This message was authored by: moxy1983

No service at all since yesterday, no internet or calls. When will this be resolved?

I have had no data or been able to make and receive calls yesterday, I've reset my phone and still no service. Shocking service.

This message was authored by GMS This message was authored by: GMS

Re: Still having issues making calls and sending messages

Still no internet - Carmarthenshire . Very frustrating 

This message was authored by buffymad This message was authored by: buffymad

Re: Still having issues making calls and sending messages

Same here, can't send texts or What's App. Couldn't even show mobile ticket to get on bus! 

This message was authored by Helen371 This message was authored by: Helen371

Re: Still having issues making calls and sending messages

Out of the 4 mobiles we have we Sky, only 1 hasn't come back on after yesterday's issue. Can't get hold of anyone at Sky and the live chat virtual assistant is rubbish. Tried turning on and off and all the "useful" suggestions from the virtual assistant.
This message was authored by Puppyfaith841 This message was authored by: Puppyfaith841

Re: Mobile issues 11/04/24 Version 2

My phone is receiving texts and calls but I am unable to use 4G as of yesterday. This needs to be fixed as I use my phone for work 😫

This message was authored by AndyMullins This message was authored by: AndyMullins

Re: Still having issues making calls and sending messages

Service update says all problems fixed but clearly not as I too have no mobile data access despite strong 4G signal 

This message was authored by Mum25boys This message was authored by: Mum25boys

Re: Mobile issues 11/04/24 Version 2

Still no phone or internet in Suffolk 

This message was authored by Declan+Cassidy This message was authored by: Declan+Cassidy

Re: Mobile issues 11/04/24 Version 2

Same for me since last night - no coverage at home data/calls and am now at wotk in london and still not working unless on wfif - really unacceptable and radio silence from Sky informing you of the status of the issue !! 

This message was authored by MC273 This message was authored by: MC273

Re: No internet still

Same for me 

This message was authored by Maryann This message was authored by: Maryann

Unable to make calls

Unable to make calls 

This message was authored by Lea32 This message was authored by: Lea32

Re: No mobile data connection

I'm having the same issue! It works on WiFi but nowhere else even though it says I have 4g 

This message was authored by RBB1 This message was authored by: RBB1

Re: Mobile issues 11/04/24 Version 2

Still not working in Blackpool

This message was authored by Martin129 This message was authored by: Martin129

Re: Mobile issues 11/04/24 Version 2

Yep still not working 3 days now absolute joke 

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