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Discussion topic: Mobile issues 11/04/24 Version 2

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This message was authored by Caroline51 This message was authored by: Caroline51

Re: My phone can’t accept calls or make calls

Both of our phones are also having trouble calling and receiving calls. We had an emergency last night but nobody could call us. No explanation from Sky mobile. 

This message was authored by Jasper58 This message was authored by: Jasper58

Re: My phone can’t accept calls or make calls

My phone number will not send or receive calls. It worked this morning!  I can send text messages. When someone rings my number they get number not available

This message was authored by mike4pope This message was authored by: mike4pope

Re: My phone can’t accept calls or make calls

Yes I have the same problem

This message was authored by Jasper58 This message was authored by: Jasper58

Re: My phone can’t accept calls or make calls

Im having the same problem. Texts work but callers get number not available

This message was authored by Zombiechaser This message was authored by: Zombiechaser

Re: My phone can’t accept calls or make calls

Same here for my wife and I in Essex. Happened on Monday afternoon, cleared late evening, then again this afternoon!! Very frustrating as I am a HGV driver, away all day, and I need to be in touch with my wife as she is not very well!! Come on Sky, own up!!

This message was authored by Carena1 This message was authored by: Carena1

Re: My phone can’t accept calls or make calls

Can't call or receive calls on my son's phone since yesterday.  Each time anyone tries to call him, it's makes a beeping sound like when a phone has been disconnected. 

This message was authored by MHR-22336963 This message was authored by: MHR-22336963

Re: My phone can’t accept calls or make calls

Same for my whole family and sky and hopeless at helping ??? Any luck anyone else ???

can call one minute then the next can't call anyone ?

This message was authored by Spicerd This message was authored by: Spicerd

Re: My phone can’t accept calls or make calls

Phone not recognised can't make or receive calls

This message was authored by Jasper58 This message was authored by: Jasper58

Re: My phone can’t accept calls or make calls

My friend messaged. Have you rung sky? /not possible when phone not working . No other phone!

Hope they get it sorted.

This message was authored by MHR-22336963 This message was authored by: MHR-22336963

Re: My phone can’t accept calls or make calls

Cant make or receive calls either , intermittently ? Once again a totally disgusting service from sky . That's why cancelled my TV and internet to EE, and so much cheaper with an excellent customer service team .... can't wait to change my mobiles too , after this total mess which is disrupting peoples lives 

This message was authored by Nicky2304 This message was authored by: Nicky2304

Can’t make or receive calls

All of our mobiles on Sky can't make or receive calls for the last 2 days. Can't speak to anyone as waiting times are 40min and closing at 9pm. People trying to call is saying the number doesn't exist. Both my parents have medical issues and we have no phone in the whole family that is working. This is a huge risk in our situation. Sky is saying only some people but we are all affected.

This message was authored by Grice+family This message was authored by: Grice+family

Re: My phone can’t accept calls or make calls

Same here nightmare!

This message was authored by Jeannettemoran This message was authored by: Jeannettemoran

Re: My phone can’t accept calls or make calls

Same here.. cant make or recieve calls ... i restarted my phone and it worked.. but having to do that everytime i want to make a call is not on!!

This message was authored by Grice+family This message was authored by: Grice+family

Re: My phone can’t accept calls or make calls

Just turned our phones off and then on phone can now make calls THANKS!

This message was authored by Z.Brook This message was authored by: Z.Brook

Re: My phone can’t accept calls or make calls

Same here I can't make or receive calls. I'm 9mths pregnant and due today. I'm so worried I'm going to go into labour tonight. I won't be able to call my mum to take me to hospital and I wont be able to call my sister for her to come over and babysit my daughter. I don't know what to do!!

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