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Discussion topic: Mobile bill
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This message was authored by: Chrissie79
Message posted on 26 Dec 2024 06:27 PM
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Mobile bill
I got a text to say my bill is 30 pounds more than it saying online but it should be the price online not the text
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This message was authored by: Chrissie79
Message posted on 26 Dec 2024 06:28 PM
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Re: Mobile bill
So can u sort it put for me
This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 26 Dec 2024 06:30 PM
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Re: Mobile bill
@Chrissie79
We are mainly customers on here trying to help other customers and you aren’t directly contacting Sky Customer Services.
Are you sure the text was from Sky? Obviously we can't see you bill.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 26 Dec 2024 07:22 PM
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Re: Mobile bill
@Chrissie79 wrote:
but it should be the price online not the text
It could well be what you see via your online account because if you are sure that the text is from Sky then it could just be wrong.
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If you need help please provide as much information as you can
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