Discussion topic: Mobile bill

This message was authored by: Chrissie79 · ‎26 Dec 2024

I got a text to say my bill is 30 pounds more than it saying online but it should be the price online not the text

This message was authored by: Chrissie79 · ‎26 Dec 2024

So can u sort it put for me

This message was authored by: Daniel0210 · ‎26 Dec 2024

@Chrissie79
We are mainly customers on here trying to help other customers and you aren’t directly contacting Sky Customer Services.

Are you sure the text was from Sky? Obviously we can't see you bill.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎26 Dec 2024

@Chrissie79 wrote:
but it should be the price online not the text

It could well be what you see via your online account because if you are sure that the text is from Sky then it could just be wrong.

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Discussion topic: Mobile bill

Mobile bill

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