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Discussion topic: Mobile Account not showing in App

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Avatar for 123RAG
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This message was authored by: 123RAG

Message posted on ‎21 Aug 2025 07:09 PM

Mobile Account not showing in App

I can no longer see and access my mobile account through my sky app or online. It says my mobile account is linked but I can't see it. It means I can't use data from my piggybank or see any of my account info.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎21 Aug 2025 07:16 PM

Re: Mobile Account not showing in App

Posted by a Superuser, not a Sky employee. Find out more

@123RAG 

If you are sure you are logged in with the correct details for your main Sky ID yhen give Sky a call so that they can help you with this.

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