Discussion topic: My sim has disconnected from the network
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Message posted on 21 Aug 2025 04:39 PM
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My sim has disconnected from the network
My phone was working fine and has suddenly disconnected from the network, it does not show a phone number and sim card status shows the following.
Network - emergency calls only
Mobile network state - Disconnected
Service state - Out of service
IMS registration status - Not registered
When I try to make a call I get the message - Not registered on network
Callers who phone me get a message saying that the number you have called is not recognised
My account has been in place for a long time and all payments are upto date
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All Replies
Message posted on 21 Aug 2025 05:06 PM
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Re: My sim has disconnected from the network
Does any mast issues show here for you:
https://www.sky.com/help/servicestatus/mobile
If not then you will have to contact Sky as it might be the sim is faulty, so you can do this perhaps via social media as there are links at the bottom to their sites.
https://www.sky.com/help/articles/replacement-sim
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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