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This message was authored by: Daniel0

M3 upgrade

Since Apple unprecedentedly upgraded the baseline M3 air models from 8gb of ram to 16gb am I able to return my device for a new one? 


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This message was authored by: daveNOS Answer

Re: M3 upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0 It would depend on how long you've had it, if it's less than 30 days then you can return it and place an order to see if the ones Sky stock have the upgraded memory(this will involve a new credit check and there is no guarantee the stock will include the upgrade).

If you've had it more than 30 days then you cannot return it. 

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This message was authored by: daveNOS Answer

Re: M3 upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0 It would depend on how long you've had it, if it's less than 30 days then you can return it and place an order to see if the ones Sky stock have the upgraded memory(this will involve a new credit check and there is no guarantee the stock will include the upgrade).

If you've had it more than 30 days then you cannot return it. 

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This message was authored by: Daniel0

Re: M3 upgrade

Thanks for the info, it's been over 30 days, almost 3 months now, so I am out of luck.   

This message was authored by: PandJ2020

Re: M3 upgrade

Posted by a Superuser, not a Sky employee. Find out more

@daveNOS wrote:

If you've had it more than 30 days then you cannot return it. 


Well, assuming it's on a 'swap' contract then you can...

 

However, the trade in value of the device will be significantly below the outstanding credit.  (So it's likely to be prohibitively expensive to swap now, but that's up to the OP)

I am just another Sky customer and my views are my own even if you don't like the answers
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