0

Discussion topic: Lost my sim abroad

Reply
Avatar for Katie--
Level 0 icon
What's this?
This message was authored by: Katie--

Message posted on ‎04 Apr 2026 09:23 AM

Lost my sim abroad

My partner lost my sim abroad while using a local one and I need a new sim with the same number sent to my address ready for when I get home. I can't in tje lofe of me fine the help on the app, the AI robot is nonhelp at all and all the numbers I am trying to call do not work as I am in a foreign country
Report post
Post 1 of 3
157 Views
0 Likes
Reply
Reply

All Replies

Avatar for 63johnw
Level 16 icon
What's this?
Superuser
This message was authored by: 63johnw

Message posted on ‎04 Apr 2026 09:27 AM

Re: Lost my sim abroad

Posted by a Superuser, not a Sky employee. Find out more

Hi @Katie--  as you don't have access to your primary number you will need to call sky to arrange for a replacement sim. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Report post
Post 2 of 3
154 Views
Reply
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎04 Apr 2026 09:28 AM

Re: Lost my sim abroad

Posted by a Superuser, not a Sky employee. Find out more

@Katie--  You'll need to give Sky a call  https://www.sky.com/help/articles/replacement-sim-sky-mobile

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 3 of 3
153 Views
Reply
Reply