10 Feb 2023 11:21 AM
One of the deals sky had recently was to upgrade my old Samsung to a new one. With this deal came a free Samsung laptop, how do I go about getting this?
10 Feb 2023 11:23 AM
Posted by a Superuser, not a Sky employee. Find out moreIf it was the offer for a Chromebook I think you needed to have place your order for the device before 24 January. Does that affect you?
10 Feb 2023 11:33 AM
Yeah I ordered my phone before that date.
10 Feb 2023 11:36 AM
Posted by a Superuser, not a Sky employee. Find out moreSee this link, use your agreement number (found in your message centre) and enter the numbers without the letters as your invoice number.
https://2021.samsungpromotions.claims/chromebookoffer/en-IE
11 Feb 2023 10:47 PM
Thanks for that link. Where do you find the invoice number?
11 Feb 2023 10:48 PM
Posted by a Superuser, not a Sky employee. Find out moreThis is what you need to do:
To claim upload a picture of an email about your order and also upload your credit agreement. Put the agreement number in the order number tab without the letters.
Your credit agreement can be found in your message centre:
https://messages.sky.com/message-centre
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion