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Discussion topic: Just upgraded samsung phone with a free samsung laptop. How do i go about getting it? Thanks

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This message was authored by Simon1887 This message was authored by: Simon1887

Just upgraded samsung phone with a free samsung laptop. How do i go about getting it? Thanks

One of the deals sky had recently was to upgrade my old Samsung to a new one. With this deal came a free Samsung laptop, how do I go about getting this? 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Just upgraded samsung phone with a free samsung laptop. How do i go about getting it? Thanks

Posted by a Superuser, not a Sky employee. Find out more

@Simon1887 

If it was the offer for a Chromebook I think you needed to have place your order for the device before 24 January. Does that affect you? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Simon1887
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This message was authored by Simon1887 This message was authored by: Simon1887

Re: Just upgraded samsung phone with a free samsung laptop. How do i go about getting it? Thanks

Yeah I ordered my phone before that date.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Just upgraded samsung phone with a free samsung laptop. How do i go about getting it? Thanks

Posted by a Superuser, not a Sky employee. Find out more

@Simon1887 

See this link, use your agreement number (found in your message centre) and enter the numbers without the letters as your invoice number. 

https://2021.samsungpromotions.claims/chromebookoffer/en-IE 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Simon1887
Topic Author
This message was authored by Simon1887 This message was authored by: Simon1887

Re: Just upgraded samsung phone with a free samsung laptop. How do i go about getting it? Thanks

Thanks for that link. Where do you find the invoice number? 

This message was authored by caesarome This message was authored by: caesarome

Re: Just upgraded samsung phone with a free samsung laptop. How do i go about getting it? Thanks

Posted by a Superuser, not a Sky employee. Find out more

This is what you need to do:

 

To claim upload a picture of an email about your order and also upload your credit agreement. Put the agreement number in the order number tab without the letters.

 

Your credit agreement can be found in your message centre:

 

https://messages.sky.com/message-centre

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