Discussion topic: Issues with mobile account
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Message posted on 01 Aug 2025 01:05 PM
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Issues with mobile account
I have recently made a phone swap from iPhone 15 to iPhone 16. After doing this and receiving my phone, my sky account isn't showing my mobile information. It states I have no mobile running when there are 2 sims on my account.
please let me know how to fix this.
Thank you in advance.
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Message posted on 01 Aug 2025 01:06 PM
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Re: Issues with mobile account
You will have to contact Sky about this.
You can contact Sky via social media:
https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295
Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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