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Discussion topic: Issue with mobile

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This message was authored by: Gordon01

Issue with mobile

Cannot phone any local numbers in Tenerife 

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This message was authored by: caesarome

Re: Issue with mobile

Posted by a Superuser, not a Sky employee. Find out more

Local numbers will be charged at international rates so if you have a spend cap set up on your account you might need to increase it,

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This message was authored by: Gordon01

Re: Issue with mobile

Turned the roaming cap off but still not able to phone any local numbers in Tenerife 

This message was authored by: PandJ2020

Re: Issue with mobile

Posted by a Superuser, not a Sky employee. Find out more

@Gordon01 wrote:

Turned the roaming cap off but still not able to phone any local numbers in Tenerife 


Are you dialling them correctly?

 

It would be a +34 prefix

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: 63johnw

Re: Issue with mobile

Posted by a Superuser, not a Sky employee. Find out more

What about your monthly spend cap @Gordon01  ?

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