Discussion topic: Ipad
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Message posted on 20 Dec 2024 03:24 AM
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Ipad
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Message posted on 20 Dec 2024 05:32 AM
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Re: Ipad
Is this because you have changed your mind, if so you have 31 days from when you go it to do this or do you need to do this as part of a swap/upgrade ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 22 Dec 2024 03:13 AM
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Re: Ipad
I have changed my mind
Message posted on 22 Dec 2024 04:36 AM
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Re: Ipad
@Barbermuj
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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