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Discussion topic: Ipad

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This message was authored by: Barbermuj

Ipad

Need to return this ipad
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This message was authored by: caesarome

Re: Ipad

Posted by a Superuser, not a Sky employee. Find out more

@Barbermuj 

Is this because you have changed your mind, if so you have 31 days from when you go it to do this or do you need to do this as part of a swap/upgrade ?

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This message was authored by: Barbermuj

Re: Ipad

I have changed my mind

This message was authored by: Daniel0210

Re: Ipad

Posted by a Superuser, not a Sky employee. Find out more

@Barbermuj 
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund

Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.


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