I was waiting for my replacement sim and know when I call they say its my fault for not activating
I was waiting for my replacement sim and know when I call they say its my fault for not activating. i asked for a replacement sim as the phone didnt support 5G and i was never given a replacement. the details for that sim is gone from my account. i need support but when i call them they say they cant help me.
If you didn't order a sim within 30 days then it will have been cancelled so it isn't a replacement that you need if this was the case, it is a bew sim that you can order yoruself from here by selecting a data plan for it:
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Re: I was waiting for my replacement sim and know when I call they say its my fault for not activati
i called up sky and said i cant activate that one as well as it has gone over 31 days but they did say they will send another sim for when i first told them the sim doesnt work on the device
Re: I was waiting for my replacement sim and know when I call they say its my fault for not activati
and now they are saying without sending me the sim that its gone over 31 days and i cant get that plan anymore but i am still paying for it with the device
Re: I was waiting for my replacement sim and know when I call they say its my fault for not activati
Posted by a Superuser, not a Sky employee. Find out more
So when did you tell them it first wouldn't work, was it a few weeks ago ?
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