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Discussion topic: Calls on my bills I did not make

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This message was authored by: Richard+robertson

Calls on my bills I did not make

I received my mobile bill for October I was charged for calls abroad I did not make 

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This message was authored by: caesarome

Re: Calls on my bills I did not make

Posted by a Superuser, not a Sky employee. Find out more

Do these calls show as being made of your mobile itself ?

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This message was authored by: Richard+robertson

Re: Calls on my bills I did not make

No they did not show up on my call log on my phone 

This message was authored by: caesarome

Re: Calls on my bills I did not make

Posted by a Superuser, not a Sky employee. Find out more

Are they calls to usual lanline or mobile numbers ?

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This message was authored by: Richard+robertson

Re: Calls on my bills I did not make

No they were for 3 calls to Tunisia and 1 to Croatia which I made calls to before 

This message was authored by: 63johnw

Re: Calls on my bills I did not make

Posted by a Superuser, not a Sky employee. Find out more

So you have made calls to those locations before @Richard+robertson  ? Were you charged at that time as these may be late charges for them ? 

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This message was authored by: caesarome

Re: Calls on my bills I did not make

Posted by a Superuser, not a Sky employee. Find out more

@Richard+robertson wrote:

No they were for 3 calls to Tunisia and 1 to Croatia which I made calls to before 


So if you go back on your previous bills were you ever charged for them ?

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This message was authored by: Richard+robertson

Re: Calls on my bills I did not make

I must apologise my answer should have been that I have never made calls to any country abroad before 

This message was authored by: caesarome

Re: Calls on my bills I did not make

Posted by a Superuser, not a Sky employee. Find out more

Then all you can do is to call Sky on 150 and speak to them about this.

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