03 May 2024 03:00 PM
I tried to remove the parental restrictions to allow access to 18+ sites. Sky requested my card information to confirm I was over 18. I put in these details only to discover that Sky required Credit Card details and my data was for a Debit Card. How can I rectify this?
03 May 2024 03:04 PM - last edited: 03 May 2024 03:05 PM
Posted by a Superuser, not a Sky employee. Find out more@MichaelBaker If you don't have a credit card you can either use somebody else's as it doesn't need to in your or if you're over 18 and have a credit agreement with sky call sky and they will be able to do it for you as they will know your over 18
if you can't do either of these you will be unable to remove restrictions
03 May 2024 03:04 PM - last edited: 03 May 2024 03:05 PM
Posted by a Superuser, not a Sky employee. Find out more@MichaelBaker If you don't have a credit card you can either use somebody else's as it doesn't need to in your or if you're over 18 and have a credit agreement with sky call sky and they will be able to do it for you as they will know your over 18
if you can't do either of these you will be unable to remove restrictions
03 May 2024 03:09 PM
Thanks Sky1992bf. I shall quote my Sky a/c number at them and see if that makes a difference!
03 May 2024 04:13 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @MichaelBaker it needs to be a credit account number not your Sky account number.
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