I'm having problems with my sky sim card, I haven't got any signal nor mobile date

[Reece14]

My sky sim card isn't working in the secens of I have not single only saying emergency calls only, nor is my mobile data working. I have tried my sim on a different phone and it still doesn't work on that phone. I have data and single 24 hours ago but now nothing. Is sky mobile down? 

I have also tried everything under the sun to sort the problem out but still no luck. If anyone can help that would be great thanks 

[caesarome]

@Reece14 

Does any network issues show here for you:

https://www.sky.com/help/servicestatus/your-services/mobile

If not you could try ordering a replacement sim incase the one you have is faulty:

https://www.sky.com/help/articles/replacement-sim

[Reece14]

@caesarome 

Hey, all the checks seem to be fine. 

I guess the only thing I can do now is order a replacement sim and hopefully that sorts it out and works again. Thank you 

[Reece14 · Accepted solution]

Hey I ended up phoning sky themselves and they have sorted the problem out now. Don't know what the problem was but they fixed it.