This discussion topic has been answered Discussion topic: I don’t want to change my phone sim

This message was authored by: 26Faye · ‎31 Jul 2024

I ordered an iPad a few days ago and it came with a sim. However to activate the sim I need to enter my old sim number to cancel that.
I don't want to cancel my old sim because that it used for my phone. So do I actually need to set up the sim for my new iPad because I am not with sky on my mobile. Obviously I would still like the iPad and would like to pay monthly but I have no idea what to do because the only other sim I have is for my phone and I don't want to cancel that.

This message was authored by: SKY1992bf · ‎31 Jul 2024

@26Faye You will continue to pay for the iPad monthly and nothing for the sim so long as you don't activate it

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: SKY1992bf · ‎31 Jul 2024

@26Faye If you don't want to use the sim , don't activate it and it'll drop off your account after 31 days

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: 26Faye · ‎31 Jul 2024

So I will still be able to pay monthly as normal I just don't need to activate it?

This message was authored by: 63johnw · ‎31 Jul 2024

Hi @26Faye yes you can still pay monthly just for the iPad.

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This message was authored by: SKY1992bf · ‎31 Jul 2024

@26Faye You will continue to pay for the iPad monthly and nothing for the sim so long as you don't activate it

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: 26Faye · ‎31 Jul 2024

Perfect Thankyou everyone!

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