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Discussion topic: I couldn't sign the agreement

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This message was authored by Heena1 This message was authored by: Heena1

I couldn't sign the agreement

  • I have purchased mobile with finance, all processes are done but end of that there is a sign agreement,when I click on that it's says WE ARE UNABLE TO PROCESS PLEASE TYY AGAIN LATER.AND MY UPFRONT PAYMENT ALSO DONE 
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This message was authored by caesarome This message was authored by: caesarome

Re: I couldn't sign the agreement

Posted by a Superuser, not a Sky employee. Find out more

@Heena1 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

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This message was authored by Addie15 This message was authored by: Addie15

Re: I couldn't sign the agreement

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @Heena1.

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