Discussion topic: Linking iPhone to my sky app
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Message posted on 19 Dec 2024 11:39 PM
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Linking iPhone to my sky app
Can someone help please help get my phone linked to my sky app. It keeps saying I'm already linked but I haven't done it. I've no details coming up to look up. Please help.
kind regards
Ryan Bradley
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All Replies
Message posted on 20 Dec 2024 05:36 AM
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Re: Linking iPhone to my sky app
@Ryan1982 wrote:
It keeps saying I'm already linked but I haven't done it
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 20 Dec 2024 10:40 AM
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Re: Linking iPhone to my sky app
Hi there! Thank you for escalating this. We have sent an invite to @Ryan1982.
Message posted on 23 Dec 2024 10:50 AM
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Re: Linking iPhone to my sky app
Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
Message posted on 23 Dec 2024 11:00 AM
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Re: Linking iPhone to my sky app
I'm sorry I forgot to check my messages I will ring after Christmas because I need it sorted as it's really bugging me.
kind regards
Ryan Bradley
Message posted on 23 Dec 2024 11:07 AM
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Re: Linking iPhone to my sky app
Hi @Ryan1982
Your post has been escalated again to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom
Message posted on 27 Dec 2024 08:52 AM
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Re: Linking iPhone to my sky app
Update-We are closing this invite now but if you still need help, please let us know so we can re-escalate this for you. Thanks.
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