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Discussion topic: Linking iPhone to my sky app

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This message was authored by Ryan1982 This message was authored by: Ryan1982

Linking iPhone to my sky app

Can someone help please help get my phone linked to my sky app. It keeps saying I'm already linked but I haven't done it. I've no details coming up to look up. Please help. 
kind regards 

Ryan Bradley 

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This message was authored by caesarome This message was authored by: caesarome

Re: Linking iPhone to my sky app

Posted by a Superuser, not a Sky employee. Find out more

@Ryan1982 wrote:

It keeps saying I'm already linked but I haven't done it


@Ryan1982 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

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If someone has helped you then please click on the LIKES button in their post.
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This message was authored by Addie15 This message was authored by: Addie15

Re: Linking iPhone to my sky app

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @Ryan1982.

This message was authored by Addie15 This message was authored by: Addie15

Re: Linking iPhone to my sky app

Posted by a Sky employee

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Ryan1982
Topic Author
This message was authored by Ryan1982 This message was authored by: Ryan1982

Re: Linking iPhone to my sky app

I'm sorry I forgot to check my messages I will ring after Christmas because I need it sorted as it's really bugging me. 
kind regards 

Ryan Bradley 

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Linking iPhone to my sky app

Posted by a Sky employee

Hi @Ryan1982 

 

Your post has been escalated again to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

 

Thanks
Tom
This message was authored by Addie15 This message was authored by: Addie15

Re: Linking iPhone to my sky app

Posted by a Sky employee

Update-We are closing this invite now but if you still need help, please let us know so we can re-escalate this for you. Thanks.

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