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Discussion topic: I cannot ring out

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This message was authored by: Dakota2590

Message posted on ‎07 Aug 2025 03:44 PM

I cannot ring out

I am on sky my bill is upto date but I cannot ring out. Is there a problem with the satellite 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎07 Aug 2025 03:47 PM

Re: I cannot ring out

Posted by a Superuser, not a Sky employee. Find out more

@Dakota2590 

Sky mobile doesn't use satellites as such.

First thing to try is whether any local mast issues show here?

https://www.sky.com/help/servicestatus/your-services/mobile 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎07 Aug 2025 03:48 PM

Re: I cannot ring out

Posted by a Superuser, not a Sky employee. Find out more
@Dakota2590 wrote:

Is there a problem with the satellite 

Satellite?

 

Check for any mast issues here: https://www.sky.com/help/articles/service-status-sky-mobile

 

Also try rebooting your phone (or at least putting it in flight mode and out again to reconnect to cellular)

I am just another Sky customer and my views are my own even if you don't like the answers
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