Discussion topic: upgrade
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 07 Aug 2025 03:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
upgrade
yesterday Iupgraded my phone. You are now asking me to send my old phone back but I don't have it anymore
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 07 Aug 2025 03:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: upgrade
@dave1919 If you used the "swap" option to upgrade you will be expected to send back your old device, if you can't or you didn't use the swap option you will have to call Sky for further information.
Message posted on 07 Aug 2025 03:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: upgrade
If you do not have the phone to return for a swap then you cannot perform a swap... (You are liable for any outstanding credit until cleared of course)
You simply purchase a new phone.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page