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Discussion topic: I am unable to make calls to some numbers.

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This message was authored by M+Summerill This message was authored by: M+Summerill

I am unable to make calls to some numbers.

I can't make or receive international calls despite paying the monthly charge. Unable to dial an 0800 number and more frustratingly I am unable to contact Sky on any of the 0333 numbers. How do I contact Sky? I've tried our Sky landlines and that doesn't work either.  Any advice gratefully received. 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I am unable to make calls to some numbers.

Posted by a Superuser, not a Sky employee. Find out more

@M+Summerill 
As you already have a Sky Mobile and a Sky Talk landline call free by just dialling 150.
Stay on the line and don’t hang up if you’re prompted to.
Depending on your particular issue the operating times of various departments may differ.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: I am unable to make calls to some numbers.

Posted by a Superuser, not a Sky employee. Find out more

To call; Sky the number to use is just 150.

 

What is happening when you try to dial these other numbers from your mobile ?

 

If you have an issue with your landline then feel free to start a new post about that only in the Sky Talk forum  here 

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