Discussion topic: How to order a replacement SIM online

This message was authored by: Becky-Halls · ‎11 Jan 2025

I am abroad and my daughters SIM has been lost. I'd like to order a replacement so that a family member can bring it out to us when they visit soon. Is there a way I can order a SIM without having to call SKY? The call charges will be extortionart from where I am. I have tried the online chatbot but it has proved useless! 😞

This message was authored by: caesarome · ‎11 Jan 2025

I don't believe it is possible to order a replacement online but you might be able to get in contact Sky via social media to do this so you could try the likes of WhatsApp or Facebook Messenger.

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This message was authored by: Daniel0210 · ‎11 Jan 2025

@Becky-Halls

If I remember correctly the Messaging Team on here may be able to help you providing you can confirm you are the account holder for the account your daughters sim is on?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: How to order a replacement SIM online

How to order a replacement SIM online

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