Discussion topic: Hi all, I'm currently in the US and yet again I can't use roaming. No calls or texts either. Gone th

This message was authored by: Alison08 · ‎15 Jul 2024

Hi all, I'm currently in the US and yet again I can't use my phone except on the hotel or wherever wifi, so no calls or texts here or to the UK. I'm on my own with no phone. My phone is a Samsung A13 which is compatible apparently. Any ideas anyone, I'm desperate now. I've been through every help option twice with no joy.

This message was authored by: 63johnw · ‎15 Jul 2024

Hi @Alison08 have you tried searching for and connecting to a different local network ? Have you made sure your monthly spend cap is set high enough ? Also try this and toggle the setting.

Sky Menu App or SIM toolkit > Roaming/Home

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: Alison08 · ‎15 Jul 2024

Hi there, thank you ever so much for replying. I have indeed tried all those things but still no joy. VOLTE says LTE/2G/3G but here in the US I need to use 4G apparently. My A13 is 4G capable but doesn't want to know here. Can I sort that manually possibly. That's probably not it but willing to try anything. Otherwise I'll have to track down a US pay as you go sim card. 🙂

Discussion topic: Hi all, I'm currently in the US and yet again I can't use roaming. No calls or texts either. Gone th

Hi all, I'm currently in the US and yet again I can't use roaming. No calls or texts either. Gone th

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Re: Hi all, I'm currently in the US and yet again I can't use roaming. No calls or texts either. Gon

Re: Hi all, I'm currently in the US and yet again I can't use roaming. No calls or texts either. Gon

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