0

Discussion topic: I’ve upgraded to an iPhone 15 but want to keep my old number

Reply
This message was authored by: Mel+5555

I’ve upgraded to an iPhone 15 but want to keep my old number

Hi. I've upgraded from my iPhone 8 to a 15. I have a new data package too but want to keep my old number. How do i activate my package with my old number please 

Reply

All Replies

This message was authored by: caesarome

Re: I’ve upgraded to an iPhone 15 but want to keep my old number

Posted by a Superuser, not a Sky employee. Find out more

@Mel+5555 wrote:

How do i activate my package with my old number please 


You can't I'm afraid as it isn't possible to directly transfer a number from one Sky sim to another so you have a few options:

 

1. Keep using your old sim and don't use the new one.

2. Activate the new one that will have a different number then call Sky to cancel the old one.

3. Activate the new one, then get a pac code for the old one to move it to a PAYG network. Then get a pac from the PAYG network to transfer the number to your new Sky sim.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply