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Discussion topic: Help with E Sim on iPad

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This message was authored by: Lolamatthews

Help with E Sim on iPad

Hello, I have just bought a new iPad 2024 with an E Sim because I thought this would be easy. However I am really struggling to activate it. It immediately transferred all of my data from my iPhone onto my iPad however I don't want this. When trying to activate my sim it gives me two options "I want to keep my number" and "I'd like a new number" however I don't want either. I currently have a phone contract with three mobile but my iPad was bought with sky. I don't want my iPad to have anything to do with my current phone number I just want to start from scratch. If I click I'd like a new number I'm worried this will void my old number with three if that makes sense?

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This message was authored by: caesarome

Re: Help with E Sim on iPad

Posted by a Superuser, not a Sky employee. Find out more

@Lolamatthews wrote:

If I click I'd like a new number I'm worried this will void my old number with three if that makes sense?


Your phone number with 3 has nothing to do with setting a new number with an esim.

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