Split with sky mobile account holder

[Agrieved]

Split with the account holder, need to pay for a mobile handset that i purchased 2 years ago. Because the account holder didn`t put a password on the account,Sky will not take my payment.

Have tried "My SKY" app but because there are 2 accounts at the same address,it defaults to the main sky tv account and doesn`t have the option to change the account number so that I could pay it online. Have tried ringing them(when eventually found the number) but the system doen`t recognise my card number as i punch in the numbers.

HELP!!!!!!!!

[63johnw]

Hi @Agrieved  if you aren't the account holder there is nothing you can do, sky will only deal with them. 

[SKY1992bf]

@Agrieved You didn't purchase a handset two years ago the account holder did, you have no legal ownership rights over the device