16 Sep 2024 08:19 PM
Hi all I just signed up to Sky mobile, the phone works for calls and texts/wifi but the data connection does not.
I am clicking the option on mysky to send network settings but nothing is coming through. What settings should I use if anyone has a guide? Pixel 6 is not listed on the sky support page also under device support.
16 Sep 2024 08:20 PM
Posted by a Superuser, not a Sky employee. Find out moreThis should be what you need to do:
Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.
16 Sep 2024 08:51 PM
yea that doesn't work I've tried several times and no settings come through. The pixel 6 is also not listed on the device support page.
20 Sep 2024 07:25 PM
Hey, I have the same exact same issue with the exact same phone. Did you find a fix?
20 Sep 2024 08:04 PM
No I just used the settings for another phone and it worked although the Google pixel can't get 5g so I'm only getting LTE.
That's a Google restriction apparently not a sky one.
20 Sep 2024 08:14 PM
Sorry what do you mean by using another phones settings? Apologies if it's straight forward as I'm not too familiar with this whole process. If you have any advice how to get the data working at all on my Google pixel 6 with sky mobile LTE it would be appreciated.
20 Sep 2024 08:30 PM
@irishguy2024 sorry I know what you mean now by using it on another phone, so do you still not have data for sky mobile?
20 Sep 2024 09:19 PM
Yep I have data the settings worked for that but I just don't have 5g speed. That is a Google pixel restriction unfortunately that may be rectified in the next android release I believe.
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