19 Nov 2023 07:32 AM
In Dubai can't make calls, sky tells you to call them, I can't make calls!!!
I've tried removing depending cap and all other online advice
19 Nov 2023 08:23 AMPosted by a Superuser, not a Sky employee. Find out more
19 Nov 2023 08:49 AMPosted by a Superuser, not a Sky employee. Find out more
Domestic as in 'for domestic customers' not for business purposes.
19 Nov 2023 09:35 AM - last edited: 19 Nov 2023 09:36 AMPosted by a Superuser, not a Sky employee. Find out more
20 Nov 2023 04:00 PM
I can't call a Uk landline from Dubai. The network carrier gives an automated message "number dialled not valid. Please check the number and try again"
I have tried numerous Uk landlines and same error message occurs
20 Nov 2023 04:19 PMPosted by a Superuser, not a Sky employee. Find out more
Someone else had problems yesterday making calls from Dubai.
it might be an issue the Dubai end. Make sure your spending cap isn't too low.
20 Nov 2023 04:26 PM
thanks @Daniel0210 ive done all the trouble shooting and I'm on the £2 a day roaming and on the standard £45 cap. I've not made a call yet, so maybe a network issue at Dubai end
21 Nov 2023 04:30 AM
Message saying not authorised number. In Arabic then English
when someone calls me from Uk, nothing, no dial tone.
borrowed a phone to call Sky twice take you thru the same routine, then simply give up
and to make it clear, this is my personal phone, but use it to be contacted on emergencies. Don't carry business phone on holiday or I'd be on phone all day..
21 Nov 2023 01:35 PM
I'm in Dubai and despite trying every international code combination imaginable I get a invalid number message when I try any uk number . I cannot call the sky helpline either so absolutely screwed! Any advice gratefully received. Thanks
21 Nov 2023 01:38 PMPosted by a Superuser, not a Sky employee. Find out more
I have moved you post to this topic where you can see you are not the only one with issues in Dubai at present.
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